Dr. José Concha, DPM, FACFAS
Board Certified by the American
Board of Foot & Ankle Surgery.
Dr. Richard Johnson, DPM, FACFAS
Board Certified by the American
Board of Foot & Ankle Surgery.
200 Southpark Blvd., #208
Saint Augustine, FL 32086

Tel 904.826.1900
Fax 904-826-1920
3805 Crill Avenue
Palatka, FL 32177

Tel 386.328.1122
Fax 386-328-8604

EMR Portal Best of St Augustine

8am - 5pm Monday - Friday

St. Augustine:

904.826.1900


Palatka:

386.328.1122

We are here to talk about your questions. Please call us to get your feet healthy.

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YOUR FIRST VISIT / New Patients

What to Expect On Your First Visit:

At Coastal, we believe that a visit to the doctor does not have to be a stressful experience. From our massage exam chairs, hot towels and aromatherapy to our friendly staff and caring doctors, we want you to feel relaxed and at home. In fact, at Coastal, you're not just a patient, we treat you as if you were a member of our family, and we want only the best for our family.

First Visit


FAQ:

* What time should I arrive for my appointment?

For all new patients, we ask that you arrive at least 30 minutes before your appointment time in order to fill out the appropriate paperwork if you have not already printed and completed it.

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* What should I bring to my appointment?

  • Your Insurance Card and Photo ID (such as driver's license)
  • A list of any Rx medications (including dosage and frequency taken)
  • The name of your Primary Care Physician
  • A list of any allergies (medication, food or other)
  • Any recent X-ray, scan, MRI or related physicians report

* How long will my appointment last?

All new patients should expect to be in office for approximately one hour for the initial visit. Because this is the first time we've seen you, our physician and staff will spend time learning and documenting your history and reviewing and diagnosing your chief complaint. We'll need to review certain factors such as: What are your sensitive or painful areas? When did the pain start? What caused the pain? We will also ask about your family history, your job, dietary habits, other care you may have had, and other questions designed to help determine the nature of your illness and the best way to go about treating the condition.

* What insurances do you accept?

The physicians at Coastal are in network with most major insurance companies. Please refer to your insurance provider list or call our office to confirm particpation with your insurance.

CANCELLATIONS

When you call our office to schedule an appointment, we will make every effort to accommodate your time and request. We respect your time, so we try to keep on schedule so that there is limited waiting for your appointment. If you are going to be late for your appointment please notify us as soon as possible. If you are unable to keep to your scheduled appointment please call us at least 24 hours in advance.